<%@LANGUAGE="JAVASCRIPT" CODEPAGE="1252"%> Innerspring - Sales Training Seminars by Gerry Morris

Spring Training Mattress Sales

Gerry's seminars and workshops get to the heart of selling mattresses: the motivation and attitudes of both buyer and seller. (The needs vs. wants phenomenon.) In addition to attitude, perspective and awareness skills, attendees will learn practical skills that can be put to use immediately.

Presentations range from hour-long seminars to half-day and full-day workshops. The book Spring Training becomes a long-term reference manual reinforcing the effectiveness of the material.

Spring Training is not a canned presentation!

Seminars and workshops are available for both retailers and manufacturers. Each presentation is “custom designed” beginning with an extensive questionnaire. Goals are established, then the client and Inner Spring® agree upon the outline, and agenda.

Most sales people do not like to sell mattresses. Spring Training is a quick, effective, and long-lasting way to raise the level of competence of all sales people, from rookie to veteran.

This seminar is designed to be compatible with any mattress brand; in fact it sets the stage and serves as a backdrop to make manufacturer information and training even more effective.

A final note: Retailers may have everything in place: product, display, advertising, inventory, etc, but all is for naught if the sales staff is not up to the task.

Sample Retail Workshop Outline

Goals

  • Renew a focus on customers with the goal of improving their quality of life.
  • Transform the buying and selling of mattresses into a more pleasant and satisfying experience for both buyer and seller.
  • Increase sales volume and AUSP (average unit selling price) code for better quality sets.
  • Lower warranty and comfort returns, increase customer satisfaction.
    Avoid “pitfalls” and find new opportunities.
  • MAKE MORE MONEY (the paradoxical byproduct of putting others’ best interests before our own).

Agenda

Session 1 "Overview of Mattress Industry"

What’s wrong with mattresses?
Big Picture Thinking
The Secret to Mattress Sales

Session 2 "A Different Approach"
The Needs vs. Wants Phenomenon
Changing Need to Want
It doesn’t matter to me.
Sell the Company.
Balancing product knowledge with selling skills.
Get your Black belt and never use it.
A Simple Product?
Relating mattress set components to comfort support and durability.

Session 3 "Practical Applications"
Selling Suggestions
The Art of Stepping Up and Down
Don’t sell comfort (alone).
Avoiding Problems.
Your comfort zone
Reducing returns, increasing customer satisfaction
Better qualifying, addressing expectations
Hidden opportunities

Session 4 "Q & A / Summary"
Question & Answer Session
Role-playing
Making this seminar effective--now and for the long-term

Click here to read testimonials about Inner Spring® seminars and workshops.

For more information about how your business can take advantage of the Spring Training Seminars, contact Gerry Morris.

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Visit Gerry's SleepTrust website: www.betterbeddingsales.com

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